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FAQs

Q: What are colours of the galaxy projector?
A: You can switch between 4 static color presets or 12 immersive color combinations that change your surroundings completely.

Q: How do i choose color?
A: Colors can be controlled by the remote control that came with the projector.

Q: How do i put music on?
A: Music from your phone or computer can be connected via bluetooth or USB cabel.

Q: How long does shipping take?
A: Allow between 24 and 72 working hours (Monday to Friday) for our logistic team to ship your order. We guarantee FREE WorldWide Shipping times between 7-18 working days after your order was processed.

Q: Can I cancel/modify my order?
A: You have 24hours from the time you placed your order to contact us regarding a refund or to modify the quantity/color/model of your order.

We will not be able to process any change request after this period.

Q: What happens if I recieve the wrong item?
A: If there´s an issue with your order - if it´s wrong size, color or otherwise not exactly what you wanted - then simply contact us here and we will give you a refund.

Q: How do I return my order ?
A: Check the Refund Policy page.

Q: How can I track my order?
A: You can track your order here.

Q: How can I find my tracking number ?
A: After we ship out the order, we´ll notify you via email with the tracking number and you can it here.

Q: QuestionHow do I contact you guys?
A: You can contact us through here.

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